User Guide

User Guide

  • TOP
    • How to use this manual site
  • Introduction
    • Here's what you can do
    • Precautions for use
    • Unlocking/locking the entrance and front dooor
      • Unlock the NinjaEntrance
      • Unlock the OPELO entrance
      • Lock/unlock the NinjaLovk M
      • Unlocking/locking OPELO
    • Pre-installed devices
    • Addable devices
    • ECHONET Lite compatible devices
  • Initial Settings
    • Apply
    • Install the app
    • Activate via email
    • Smart Lock Settings
      • Settings and registration of NinjaLock M
      • Settings and registration of OPELO / OPELO entrance
    • Install infrared remote control (LS Mini Next / SPOT Mini)
    • Install and configure Smart Speakers
      • Google Nest device settings
        • Setup Google Home app
        • Setup the Google Nest device
        • Works with HOMETACT app
        • Example of Google Nest device commands
        • Add voice commands for the Google Nest device
      • Amazon Echo device settings
        • Setup the Amazon Echo device
        • Setup Amazon Alexa app
        • Works with HOMETACT
        • Example of Amazon Echo device commands
        • Add voice commands for the Amazon Echo device
    • Biometric settings
  • Home
    • Contact Support
    • What you can do in "Activity"
    • Scene Operation
    • Unlock the entrance《NinjaEntrance》
    • Setting and issuing the entrance 《OPELO entrance》
    • Lock/unlock the front door《NinjaLock M》
    • Setting and issuing the front door 《OPELO》
    • What you can do with "New Device"
    • Control devices on the Home Page
    • What you can do in "Scenes"
    • What you can do in "Devices"
    • What you can do with "My Profile"
  • My Profile
    • Profile Settings
    • Change Password
    • Deactivate biometric
    • Profile Picture
    • My Locations
      • Add New Location
      • Edit Location Details
      • Delete Location Details
    • Notification Settings
    • Other Information
    • Log Out
  • My Devices
    • Entrance setting《OPELO entrance》
      • Issuance one-day password for OPELO entrance
    • Control the front door《NinjaLock M》
      • Add New Passcode
      • Edit Passcode
      • Delete Passcode
    • Front door settings《OPELO》
      • Issue one-day password for OPELO
      • Issue one-day password for initializing OPELO
      • OPELO auto-lock settings
    • Control the Air Conditioner
    • Control the Bath Controller
    • Control the Smart Curtain
    • Control the Smart Switch
      • Control the Light Switch
      • Control the Dimmer Switch and Motion Sensor
    • Add Device
      • Add Roomba / SONOS / Philips Hue
      • Add devices compatible with ECHONET Lite
      • Add Ls Mini Next
      • Add TVs with infrared remote control
    • Control the added device
      • Control the Roomba
      • Control the Sonos
      • Control the Philips Hue
      • Control the TV
        • Custom button settings
        • Add button registration
    • Device Settings
  • My Scenes
    • Create New Scene
    • Add Device Actions
      • Device Action for Smart Lock
      • Device Actions for Air Conditioner
      • Device Actions for Bath Controller
      • Device Actions for Smart Curtain
      • Device Actions for Smart Switch
      • Device Actions for TV
      • Device Actions for Philips Hue
      • Device Actions for Roomba
      • Device Actions for Sonos
    • Edit Scene
      • Copy/delete scene
      • Set Auto Mode (optional)
        • Set Timing
        • Set Conditions
  • Activity
    • Mark notification as read
    • Delete notification
  • In this case
    • FAQs
    • Resend Setup Email
    • Reset Password
    • Replace battery in Ninja Lock M
    • When Ninja Lock M cannot be unlocked due to dead battery
    • Replace battery in OPELO
    • When OPELO cannot be unlocked due to dead battery
    • When you move out
    • Support Desk
  • Easier to use scenes

When you move out

Once you have decided to move out, please follow the steps below to prepare for the move-out inspection.

1.Prepare to witness the leaving of the residence.

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We will check the operation of the installed devices at the move-out inspection. The resident will be asked to operate the device with a smartphone, and the person in charge will visually confirm that it is working.

■Note
If you have deleted the application before witnessing the move-out, you may be asked to install it again to confirm that it is working.

2.Disengage the voice assistant app.

Even if you delete the HOMETACT application, the information will remain in the voice assistant application. Follow the steps to remove the linkage.

《Google Home》

1.

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From the home page of the Google Home app, tap the "+". 

2.

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Tap the "Set up device". 

3.

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Tap the "Works with Google". 

4.

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Tap the "HOMETACT" in the Linked Items section.

5.

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Tap the "Unlink account".

《Amazon Alexa》

1.

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Tap the "More" from the home screen of the Amazon Alexa app.

2.

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Tap the Skills & Games.

3.

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Tap the "Active Skills".

4.

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Tap the "HOMETACT".

5.

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Tap the "Disable Skill".

6.

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Tap the "Disable".

3.Reset the smart speaker loaned as ancillary equipment to the dwelling unit

If the smart speaker is rented as ancillary equipment for the dwelling unit, please reset it.

《Google Nest Mini》

1.

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Turn off the microphone with the switch on the side of the device.

2.

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When the light on the front of the device turns orange, press and hold the glowing area. 

3.

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After about 5 seconds, a confirmation message for resetting will be played. Keep pressing it.

4.

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When the sound will be played, release your finger. Continue to wait.

5.

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After the light turns off, the light will blink repeatedly in white after a while. Continue to wait.

6.

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A short melody and a message to start using the device will be played, and then the reset is complete.

《Google Nest Hub》

1.

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On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. 

2.

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You will see a message on the screen that says "Reset in 10 seconds".

3.

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When the sound will be played, release your finger.
The message "Restarting" will appear on the screen. Continue to wait.

4.

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When you see the "Download App" message on the screen, the reset is complete.

4.Prepare to return the device

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Devices installed at the time of move-in must be returned at the time of move-out. If any device accessories, instruction manuals, or cosmetic boxes were left at the property when you moved in, you will be asked to return them, so please be prepared.《LS Mini Next、Google Nest Mini / Hub》

■ Caution

  • Pre-installed devices may or may not be available depending on the unit type.
  • If it is determined that repair or replacement is necessary due to serious carelessness, failure due to excessive use, failure or damage due to intentional vandalism, loss of the device itself or accessories, the cost will be borne by the resident. . Please note.
In this case

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